Yes! Please contact us via hello@fredgies.com. 

It may take approximately 24-48 hours to get back to you!

Every crotch is different - that is why we have created four different styles to suit the varying needs of women.

In order of camel toe proof-ness:

Power Fredgies have our firmest & most camel toe proof gusset. If you want 1000% camel toe protection whilst also having a flattering v-waist band, choose the Power range!

O.G. Fredgies have our thickest and highest coverage gusset. If you like extra cushioning & want a super comfy crotch - choose the O.G. style!

Ultra Lite Fredgies have our lowest, thinnest & most discreet gusset. These are actually our best sellers! If you would like a little extra camel toe support whilst feeling (& looking) like you aren't wearing any undies - choose Ultra Lite!

Everyday Cotton Fredgies are designed more for your comfort than for covering the camel toe. If you love organic cotton material, no padding but high & wide coverage - choose the Everyday Cotton!

Yes, we offer free Australian shipping on orders $60 or over. We also offer free international shipping on orders $160 or over.

We ship our products worldwide, however international orders cannot be sent to a PO Box. Please note, the prices quoted may not include all of your import duties or local sales taxes, these may be charged to your purchase upon entry to your country. It is important to note that our products are made in China. We also currently only offer standard shipping for International which can take between 6-28 days to deliver. The address you provide must be in English.

We will dispatch your item as fast as possible. We predict it will take 12-48 hours, however, on launch events it may take longer. Our products dispatch from Brisbane, Australia.

Returning items:

You may return an item within 30 days after the delivery date. The product must be unworn (you may try the item on over other clothing), not washed or damaged in anyway. Once the item is returned to us, we will inspect the product and evaluate if the product is in new condition. If the items are not in good condition, we will provide the option of having the item shipped back to you. However, you will be liable for the shipping cost.

If we decide that the product is in good condition, you will have the option of:

A refund

An exchange of the same value

Credit towards a future purchase

Return Items:

You will need to pay for the shipping cost when returning and item as well as pay for the new item (in the case of an exchange).   

Sales Items:

Any items that have been purchased with an automatic sale at checkout cannot be returned.

Fredgies complies to the consumer guarantees under the Australian Consumer Law.

Faulty Items: 

We quality control every item that is sent out to you. However, if the item you receive is faulty in any way we will offer a refund, store credit or exchange. Contact us via hello@fredgies.com 

Refunds:

Once we have inspected your return items, we will notify you if the refund is approved. You will then be refunded through your original payment method. Please note that it can take a few days for your bank or credit card company to approved and process the refund.  

If you would like to process a refund, exchange or store credit please email hello@fredgies.com.

We re-stock our products every few months, although, some items are limited edition only. Sign up to our emails or follow us on Instagram to keep track!

For the best results with your products, we recommend carefully following our care guide which can be found on the product.

You can only cancel your order if we have not yet processed it. Please contact us as soon as you can to see if you are eligible to cancel or edit your order. Items can be returned to us provided they meet the guidelines in our returns policy.

Yes! You should be given a choice of payment (including Afterpay) at the checkout.